Terms of service

Terms and Conditions of Purchase

Whereas La Casa del Futbol sells sports apparel online that does not correspond to the original models from national distributors, and considering the Customer's interest in acquiring the products offered through our sales channels, as well as the fact that the product is shipped directly from international distribution centers to the customer's home, this contract establishes the general conditions for the purchase of products and services on the The Football House website.

1. Confidentiality

The Football Gouse is committed to maintaining the strictest confidentiality of all data and information provided by the Customer during the purchasing process, guaranteeing the protection of their privacy.

2. Customer Service

The customer has this service at their disposal to resolve questions, make requests, or submit complaints related to their order or any content on the website. Contact with our Customer Service can be made through:

• Form: Available directly on our website.

• Email: thefootballhouse.com.uk@gmail.com

Important note: To expedite the process, we ask that you always include your order number in all your communications.

Business Hours: Our support is not available 24 hours a day. Emails are reviewed and answered Monday through Friday, from 9:00 AM to 5:00 PM. The estimated response time is 1 to 2 business days.